Privacy Policy

A legal disclaimer

Effective Date: 07.August 2025
Last Updated: 07. August 2025

Who We Are

Kevin Nordentoft operates this website (www.kevnordentoft.com) and provides Executive Flow Coaching, Optimal Experience Design, and Flow Leadership services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our coaching services.

What Information We Collect

Personal Information You Provide:

Contact Information: Name, email address, phone number
Coaching Session Data: Information shared during consultations and coaching sessions
Payment Information: Billing details for coaching services
Communication Records: Emails, messages, and other correspondence,

Automatically Collected Information:

Website Analytics: IP addresses, browser type, pages visited, time spent on site
Cookies: To improve your website experience and track usage patterns
Device Information: Type of device and operating system used

How We Use Your Information

We use your personal information to:

Provide Coaching Services:

Deliver Executive Flow Coaching and Flow Leadership programs
Schedule and conduct coaching sessions
Customize Optimal Experience Design strategies for your needs

Communication:

Respond to your inquiries and requests
Send appointment confirmations and reminders
Share coaching resources and updates (with your consent)

Business Operations:

Process payments for coaching services
Improve our website and service offerings
Comply with legal requirements

Marketing (with consent):

Send newsletters about Flow Leadership insights
Share relevant coaching content and resources

Who May Access Your Information

We may share your information with:

Service Providers: Payment processors, scheduling platforms, email services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, sale, or transfer of our business

We never sell your personal information to third parties.

Data Protection and Security

We implement appropriate security measures to protect your personal information, including:

Secure encrypted connections (SSL)
Limited access to personal data
Regular security assessments
Confidential treatment of all coaching session information,

Your Rights and Choices

You have the right to:

Access: Request copies of your personal data
Correction: Update or correct inaccurate information
Deletion: Request removal of your personal data
Opt-out: Unsubscribe from marketing communications
Data Portability: Receive your data in a portable format

Cookies and Tracking

Our website uses cookies to:

Remember your preferences
Analyze website traffic
Improve user experience

You can control cookie settings through your browser preferences.

Third-Party Services

Our website may include links to third-party services such as:

Google Analytics for website analytics
Scheduling platforms for appointment booking
Payment processors for secure transactions

Each service has its own privacy policy governing data use.

Coaching Confidentiality

All information shared during Executive Flow Coaching sessions is treated with strict confidentiality in accordance with ICFprofessional coaching standards. Session content is only used to provide better coaching services and is never shared without your explicit consent.

Data Retention

We retain your personal information for:

Coaching Records: As long as necessary to provide ongoing services
Contact Information: Until you request removal
Website Analytics: Anonymized data for business improvement

International Data Transfers

If you're located outside Switzerland, please note that your information may be transferred to and processed in Switzerland where our servers are located.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes by email or website notice. Please review this policy regularly for updates.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Kevin Nordentoft
Email: kevnordentoft (at) gmail (dot) com